Provide customers with optimized overall hot water and heating solutions!
The professional sales team is always on call to answer all your questions about the product!
It is not easy to achieve scientific consumption. Professional product consultants are essential! The company's sales team is rigorously trained. Customers can raise all your doubts about the product by phone, E-mail, website message, etc., or ask the help you need before buying the product. As long as you leave the correct contact information, we promise 100% feedback on all issues .
Professional designers make an appointment for free and let us know your needs in full!
If you are planning to buy a product from American Eagle Water Heater and you do n’t know which product is more suitable for you; or you need a professional Eagle water heater company's professional hot water solution to meet the water needs of some special occasions, as long as you If necessary and make an appointment in advance, the company will send experienced service engineers to provide on-site service. According to your actual situation and combined with your special needs, we provide equipment selection, supporting systems, placement forms, use skills, cost analysis, and measures Waiting for a full range of consulting services, and all of the above services are free.
Professional technical support team tailor-made, we only make hot water solutions for you!
Need to design your hot water and heating solution in depth? Let Meiying Water Heater's technical support team help you achieve it! We know that every customer is the most special, and every need has a suitable solution. After a comprehensive understanding of your needs, our technical support team will "tailor" a set of comfortable and energy-saving selection options for you, including system design drawings, equipment placement drawings, auxiliary equipment configuration, ventilation and exhaust Professional design such as electric matching.
First of all, thank you for your trust in us. We have been committed to providing you with first-class products and systematic services, and have established a comprehensive sales and after-sales service system to provide you with a full range of professional American caring care!
I. Warranty Commitment
The commercial household water heaters that you purchase from the American Eagle Water Heater Company are covered by the American company's warranty. The warranty period is one year from the product commissioning qualification date or 18 months from the shipment date (whichever comes first). Please keep the commissioning report provided by our company.
Before our company installs the equipment, our company will appoint a professional installation engineer to conduct on-site inspection. At the same time, please cooperate with us to provide materials such as project installation design and construction drawings to ensure that technical specifications such as electrical, ventilation, and smoke exhaust meet the requirements of product safe operation.
If commissioning is required after installation, you can call the company service hotline: 18782276158 to make an appointment. We will send professional engineers to come to your site to commission and guide you. Please make an appointment one day in advance.
1. Working hours: 24-hour service hotline: 18782276158, open 24 hours a day, 365 days a year, we are available 24 hours a day, and we are always waiting for your inquiry.
2. Service time: Main urban area: arrive at the scene within 4 hours; suburban counties: arrive at the scene within 8 hours.
3. Charge standard: The maintenance visit fee, overhaul fee and parts cost due to product quality reasons during the warranty period shall be borne by the company. During the warranty period, you will be responsible for non-product quality reasons and maintenance onsite fees, overhaul costs, and parts costs that occur outside the warranty period.
1.Commercial and domestic hot water heaters may produce scales in the water heater to varying degrees depending on the local water quality and water consumption, which will reduce work efficiency, affect the life of the water heater, and even cause water heater damage. Maintenance is an important task in daily use.
2. During the warranty period, we will provide you with one-time maintenance. Only the material cost will be charged, and the rest will be borne by us. Outside the warranty period, we will provide a lifetime maintenance service.
3. It is strongly recommended that you install a water softening device in the water inlet pipeline of the equipment to protect the system operation, and perform comprehensive maintenance on the equipment at least once a year.
Affirmation: As this type of equipment requires correct operation and regular maintenance, the company does not assume warranty responsibility for the following situations.
1. Failure caused by non-quality reasons or human damage and improper operation.
2. Failure caused by failure to install and debug according to the company's technical requirements.
3. Failure to perform regular maintenance in accordance with company requirements.
4. Any failure caused by force majeure.